Dingane Innovations Inc – Refund Policy

1. General Policy

All purchases are final unless otherwise stated. However, we understand that billing issues may arise and will review all refund requests fairly and promptly.

2. Subscription Services

If you purchase a subscription through our website (external billing):

• You may request a refund within 7 days of the initial purchase
• Refunds are not guaranteed and are evaluated on a case-by-case basis
• Renewals are generally non-refundable unless there are extenuating circumstances

To avoid future charges, you must cancel your subscription before the next billing cycle.

3. Purchases Through Google Play

If your purchase was made through Google Play billing:

• Refunds are subject to Google Play’s refund policies
• You may request a refund directly through Google Play
• Dingane Innovations may assist but does not control Google’s refund decisions

4. Unauthorized Transactions

If you believe a transaction was unauthorized:

• Contact us immediately at:

https://dinganeinnovations.com/contact/

We will investigate promptly and work toward a fair resolution.

5. Duplicate Charges

If you were charged more than once for the same service:

• You are eligible for a full refund of the duplicate charge

6. Non-Refundable Situations

Refunds will generally not be issued for:

• Failure to cancel before renewal
• Lack of usage
• Dissatisfaction without technical or billing error
• Promotional or discounted purchases (unless required by law)

7. Processing Time

Approved refunds are processed within 5–10 business days, depending on your payment provider.

8. Contact for Refund Requests

All refund requests must be submitted via:

https://dinganeinnovations.com/contact/

9. Policy Updates

Dingane Innovations Inc reserves the right to update this Refund Policy at any time.